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WebOct 23, 2016 · Hi, It actually depends on how you access your emails and the application that you're using for Outlook.com. If you're using Mail app on iPhone, it will depend on how you set it up. On your PC, if your using a web-based Outlook to access your emails, you should always be able to see your junk folder.. WebApr 16, 2024 · hi. try to go to email in middle arrow pointing downwards press it and you can go back 1 year. hope this helps. Gary. 7 people found this reply helpful. WebApr 20, 2024 · If you're using Outlook for Office 365 and you have reinstalled Office 365, it is supposed to correct the concern because the app will be refreshed and all the settings will go back to default. Have you tried contacting your domain provider for assistance when adding the email account to Outlook because there might be an issue configuring the ... cemma production wittelsheim